We're sorry to see that you're having issues. Here's what you should try:

1. First, click here and check our message board for other issues. You can also post an issue.
2. Send us an email to support@spot411.com and we'll get back to you as soon as possible with a resolution.

The number one goal of Spot411 is to provide you with an outstanding entertainment experience. Because in our book, every Spot411 person is an 'A-List' celebrity and we're here to make sure you are treated like one.

If at any point in your enjoyment of our service, you feel we are not meeting that goal, we pledge to do everything in our power to quickly and efficiently resolve the issue. For technical support, or if you have a suggestion to improve what we offer, please visit our GetSatisfaction page to make your voice heard.

If you prefer, you can email your message to us here.

Thanks,
Your Entertainment Assistance Team